Privacy policy
Understand what Eridura may collect, why we use it, who we may share it with, and the choices available to travelers.
Last updated: May 2, 2026
Eridura is the operator of this travel-planning service. Eridura determines how personal information is used for the website, account tools, travel search, discovery results, booking flows, and support.
Privacy requests can be routed through Eridura customer support at platforms@eridura.com or the privacy contact published on the live website.
Eridura may collect and process the following categories of information.
| Category | Examples | Why it is used |
|---|---|---|
| Account and preferences | Name, email, language, currency, account settings, saved travelers. | Sign-in, personalization, saved traveler tools, support. |
| Trip search data | Origin, destination, dates, travelers, cabin, stops, budget, discovery preferences. | Flight search, budget breakdowns, discovery ranking, trip-card generation. |
| Booking and passenger data | Passenger names, date of birth, gender, nationality, passport details where needed. | Price checks, bookings, supplier requirements, travel documents. |
| Payment and order data | Payment status, transaction references, booking totals, selected offer ids. | Checkout, fraud prevention, receipts, booking records. |
| Technical and usage data | IP-derived region, device data, logs, browser details, error events, search speed, guest booking recovery cookie. | Security, debugging, performance, abuse prevention, product improvement. |
| Support communications | Messages, support requests, booking references, issue history. | Customer support, dispute handling, service quality. |
We use information to provide requested services, operate accounts, search suppliers, generate budget-first trip options, complete booking and payment flows, provide support, protect the platform, comply with law, and improve Eridura.
To search or book travel, Eridura may share necessary information with airlines, hotels, global distribution systems, flight providers, hotel providers, payment processors, fraud-prevention vendors, cloud infrastructure, email/SMS tools, analytics providers, and customer-support systems.
Payment details are handled by payment processors such as Stripe. Eridura does not need to store full card numbers to show search results or run standard checkout flows.
Travel and booking services may involve suppliers and infrastructure in different countries. Where required, Eridura uses appropriate safeguards for international transfers, such as adequacy decisions, contractual safeguards, or other lawful transfer mechanisms.
We use reasonable technical and organizational measures to protect information. We keep information for as long as needed to provide services, maintain booking and financial records, comply with legal obligations, resolve disputes, enforce terms, prevent fraud, and improve Eridura.
For guest booking recovery, Eridura may store a short browser cookie containing a booking id and display reference. It is used to reopen a recent itinerary on the same device and should not contain full passenger, payment, or passport details.
Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to the use of your personal information. You may also have the right to withdraw consent where processing is based on consent and to complain to a data protection authority.
Eridura may use algorithms to rank destinations or flights based on budget fit, price, journey time, local spend assumptions, and preferences. These rankings are travel recommendations and search ordering tools; they are not intended to make legal or similarly significant decisions about users.
Eridura is intended for users who can lawfully create accounts and make travel purchases. Children or minors may be included as passengers when a parent, guardian, or authorized adult provides booking details.
We may update this policy as Eridura adds new search, booking, discovery, supplier, analytics, or account features. The latest version will be posted on this page.